Our Privacy Policy
At Miki Electrical Group Australia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect the information you provide when contacting us or using our website.
Information We Collect
When you submit an enquiry or request a quote, we may collect personal information including:
Full name
Email address
Phone number
Property or service address (if provided)
Details about the electrical work you require
Any other information you choose to provide.
How We Use Your Information
We collect your personal information to:
Respond to your enquiries and requests.
Provide quotations and estimates.
Schedule and perform electrical services.
Communicate with you regarding your booking, quotation or project.
Process invoices and maintain business records.
Comply with applicable legal and regulatory requirements.
We will only use your personal information for these purposes unless otherwise required or authorised by law.
Sharing Your Information
Miki Electrical Group Australia does not sell, rent or trade your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business, including:
Website hosting providers
Customer relationship management (CRM) systems
Accounting and invoicing software providers
Email and SMS communication providers
Payment processing providers (where applicable)
These providers are only permitted to use your information for the services they provide to us and are expected to keep your information secure.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure. While we implement appropriate security measures, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience. You can disable cookies through your web browser settings if you prefer.
Access and Correction
You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information by contacting us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Miki Electrical Group Australia
Phone: 0492 949 017
Email:admin@mikielectrical.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be published on this page with the revised effective date.
By submitting an enquiry through our website or contacting Miki Electrical Group Australia, you acknowledge that you have read and understood this Privacy Policy.